There are big
differences in the quality of the rural and urban restaurants or hotels as the
Bengalis say. Some are just a better tea-stall and others remind more ofa fast
food restaurant a la Mc-Donald’s, if one considers the plastic furniture. Rice
will always be available. Basic side dishes include curry vegetables and
chicken. Drinking the water may be hazardous and if even at peak times there
are not many people in it, it’s a sign, that the food is probably not
recommendable. However, I have never become sick from a hotel yet and most of
the time I enjoyed excellent dishes. Just the service is completely different
to that of western restaurants, but has its own charm. One just has to be a
little flexible, i.e. to curious waiters.
Hotel
Keya
Keya is
actually a children’s name but also the name of a restaurant in Netrakona.
Bimol, the owner, possesses three restaurants in Netrakona. His father was a
farmer, but already owned one restaurant. At hotel keya, a misti
(sweets) factory adjoins, where among others, the famous orange colored pretzel
sweets (Jilapi) are manufactured. The restaurant offers Ruti
(bread), Bhat (rice), Sobji (vegetables), Dal (lentils) and
Mangsho (meat). However, only murgi (chicken) and (khasi) are available
but goru (beef) is not because Bimol is Hindu. Further more, guests can
order Rui, katol and ilish mach (different kinds of fish) and Dim (egg). As a
dessert Suji (sweet mash) and Chana Misti (small red or yellow colored balls)
and other sweets are served. Bimol says, that food business generally brings
around 20% profit.
He sits at the
till, but employs fourteen staffs in the back: One Ruti baker, three kitchen
staff, among them one woman, as well as eight waiters. Further people work in
the Misti production. Working hours are from six in the morning to eleven
in the evening, but between the peak times, three hours are break. Rush hours
are 9 a.m. – 10 a.m. and 8 p.m. – 9 p.m. However, lunchtime from 1 p.m. – 2
p.m. is most important. The chief cook gets 75Tk per day for his work, the
auxiliary cook 65Tk and the women who cuts the raw food receives 45Tk.
The waiters obtain 30-60Tk per Tag, depending on their experience. Twelve staffs
actually live on the premises of the restaurant. They don’t have to pay for
food and accommodation, Bimol also reimburses them every day costs such as hair
cutting. Guests at hotel keya are mainly well-to-do shopkeepers, such as
jewellers or those who have a bigger store on the bazaar. Civil servants,
coming from outside of Netrakona are regular guests as well.
It is very
interesting to observe, that most of the restaurants don’t make their own
cha(tea), apparently because this needs too much effort, such as an additional
stove. On the other hand, there is usually a tea stall opposite to the
restaurant, from where the waiters purchase the ca. By doing this, the hotel
doesn’t make profit. The same is true for soft drinks, often brought from a
nearby shop. This concept is very much different to western gastronomy where
beverages contribute very much to the profit of a restaurant.
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